Portaloo reveals details of success of washroom amenities at Warwick Castle

One of the UK’s top tourist attractions, Warwick Castle, staged a medieval encampment for 5,000 US children over a three-month period during last summer. The children had the privilege of camping out in the beautiful grounds of this impressive, historic castle for one night, which required the provision of complete shower and toilet facilities for the young guests and their adult leaders in the castle grounds. The guests were paying a premium price for this unique experience, so high-quality washroom amenities were required. Jamie Charlesworth, Operations Manager at Warwick Castle, explains:

“I was aware of the reputation of Portaloo as a major provider of temporary toilets. When we met with the Hire Centre team we found that they were able to provide everything we wanted in terms of service and quality of facilities.” Warwick Castle’s medieval encampment would be hosting as many as 200 children at a time, and Portaloo recommended the size of washroom facilities suitable for this volume of people.

Portaloo supplied eight high-quality toilet and shower units, on hire for three months. These included male, female and disabled persons’ toilet blocks, three shower blocks for children, and two toilet and shower units for the adult leaders. These were supplied by Portaloo complete with water browsers to overcome the water- pressure difficulties on site, along with an automatic cut-off system to prevent overflows. The timescale for getting the shower and toilet facilities in place was very tight. However, Portaloo delivered everything on the agreed date, in line with its unique Customer Charter promise to provide all temporary buildings on time and on budget. For complete peace of mind, Portaloo even promises that if it ever fails to meet this commitment it will provide a week’s free hire for every day it is late.*

The delivery of the temporary shower and toilet units required careful planning and had to be carried out to a strict schedule to avoid disruption during Warwick Castle’s opening hours. The installation also demanded a highly sensitive craning operation to ensure that no damage was caused to this Grade 1 listed landscape. Jamie Charlesworth adds: “We were very happy with the as-new quality of the facilities from Portaloo, which certainly fulfilled our brief to deliver premium-standard amenities. They performed well throughout the summer and handled the high-volume use with no problems. “The service from the Portaloo Hire Centre was excellent. They provided support throughout the project and were very responsive to any requests from us. We are planning to hold an even bigger encampment event next year, and we will certainly return to Portaloo for our temporary toilet facilities.”