Clickatell and Dontgo Launch Real-time SMS Customer Feedback Service - Innovative Cell Phone-based System Provides Trusted Brands with an Easy-to-use Service for On-the-spot Customer Feedback at a Level Never Achievable Before Redwood City, US and Cape Town, SA: January 22, 2008 – Clickatell, global provider of mobile messaging and Dontgo, online consumer advocate service, today announced the launch of an innovative mobile customer service notification system. Maintaining excellent customer service is the top concern for most organizations. Using Clickatell’s global mobile messaging services, Dontgo provides consumers with the power to easily send text messages directly from their cell phones at the time of service. Customers can report bad service using their cell phone in a matter of seconds. Consumers can also decide to let people know about extraordinary service using the same system.
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