Business process Outsourcing( BPO)- Seen with a new perspective - No, you are mistaken. BPO in general Business Process Outsourcing is a delegation of wok. Delegation of work! Is it a new term? Yes, in fact no one must have thought of this term for BPO ever before. When plenty of works pile up and you run short of manpower and infrastructure try to find a good solution to the problem. What can you do? You can just distribute the work to different sources.